Maple Leaf HomeCare Services

FAQ

What is CHC?

Community Health Choices (CHC) is the state having insurance companies (managed care entities) pay for your care instead of the state paying for your care directly.

What is managed care?

Managed Care is when an insurance company gets money from the state to pay for healthcare services.

Why are they doing this now?

State’s do this because it is cheaper for the state to have insurance companies pay for services instead of doing it themselves.

NOTE: Managed Care exists for other sorts of Medicaid programs in Pennsylvania already, it is long term care that is just now shifting over to a managed care model. Depending on the patient’s eligibility status and how they pay for their care, they may already be working with a Medicaid managed care network.

What is Home Health Care?

The term “home health care” describes a wide range of health care services that can be provided in your home. There are many reasons why people may need care at home. Some are recovering from surgery or have a chronic condition or disability that requires ongoing care. Others need certain therapies or could use some assistance with activities of daily living.

How do you hire caregivers?

Maple Leaf HomeCare verifies work history, credentials, and references and performs thorough background checks. Our health care professionals also undergo an in-depth interview process, written testing, and hands-on skills assessments before hire, and annual skills assessments with ongoing training and supervision after hire. They must also demonstrate a commitment to delivering care with compassion, excellence, and reliability.

Are you available 24/7?

We provide services up to 24 hours a day and there is always a local on-call manager who can answer your questions and address any concerns after hours. The on-call manager also provides around-the-clock clinical support for your Maple Leaf care team while they are providing care in the home.

How do I arrange for home health care services?

To find out what Maple Leaf HomeCare services are available in your area, or to talk to a member of our team, contact our office by calling (267)388-7434).

What counties do you currently service?

We currently service four counties; Philadelphia, Montgomery, Bucks and Chester.

Ready to talk?
Contact us for a free consultation.